About my shipment. (Processing Time/Shipping Time)
You may expect to receive the items within 4-7 days after the order placed. It will take about 2 days to prepair you items, 3-7 days to ship to your country.
Any question, just feel free to contact us, we’ll be happy to stay with you to solve all your promblems.
When will I receive the tracking info?
You’ll receive the tracking number within 24-48 Hours via SMS&E-mail after payment done.
tracking number would be available to use to search in system in 3 days due to all packages are not shipped directly from initial city, there is few days used to transit and do customs-clearance to get tracking numbers scanned & update into the system. so don’t be worried at the first 1-3 days if the tracking number not available to search in system.If after 5 days still have not received the tracking number, please contact us, we will help you.
Which delivery service you use?
For international direct transportation, we use services including China-EMS, USPS, Fedex, UPS, etc. In addition, we may use other exclusive logistics delivery services to ensure that the package can pass through the border and be delivered to your doorstep.
Do you give reship/refund or compensation if my package is stolen?
You should proactively contact the carrier to find out what was happened about the delivery.We do not provide compensation for the loss of the package due to theft after receipt of the package, we hope you can understand.